Privacy policy

The information requested depends on the feature you use. You can browse vehicle listings without creating an account.

• Contact and vehicle inquiries: your name, email address, phone number, message and the vehicle or service that interests you.
• Accounts: your contact details, login credentials, profile preferences and saved vehicles.
• Simple financing inquiries: contact details, preferred language and contact method, financing interests, budget and comments.
• Complete financing applications: identity and birth date, residence and housing details, employment and income, and any vehicle, down payment or trade-in details you choose to provide. The form also records your consent.

Your inquiry details allow our team to reply, identify the vehicle you asked about and follow up on your request. Account information supports sign-in, profile updates and saved vehicles. Financing details allow the requested application to be prepared and reviewed.

Please limit comments to information relevant to your request. General contact forms and chat are not intended for passwords or sensitive financial documents.

A complete financing application is sent to CreditApp when that service is available. Applicant information can include residence, employment and income details. Our team also receives the contact information, preferences, comments and application reference needed to follow up.

The application form presents separate privacy and credit authorizations. Read these before submitting. Any verification or sharing by financing participants is subject to the authorization and terms applicable to that process. A simple inquiry is different from a complete credit application.

If you choose Google sign-in, Google provides your basic profile and verified email address. We use your Google account identifier to recognize your account and create or connect your website profile. We do not request access to your Gmail, Drive or other Google services. Existing accounts are linked only after you sign in to your website account.

Signing in uses a session cookie to keep you authenticated. The website also uses local or session storage for features such as saved vehicles, inventory filters, browsing position, display mode and theme.

You can clear or block storage through your browser settings. Doing so can sign you out, remove preferences or affect features that depend on storage. Changes in one browser do not necessarily apply to another browser or device.

The website includes a Matador chat service. Messages and contact details you enter in chat are handled through that service so your request can be addressed. External videos, maps, social links and messaging tools may also involve another provider.

When your browser connects to an external service, that provider may receive technical information such as your IP address and browser details. Information you submit directly to that service is also subject to its privacy practices.

Information may be handled by the dealership team and the providers needed to operate the feature you use, including website hosting, account services, inquiry delivery, chat and financing. Access should be limited to the purpose for which the information is needed.

Processing by a service provider may take place outside Québec. Contact us if you need details about the providers involved in your request. Information may also be disclosed when authorized or required by law.

Security measures must reflect the sensitivity of the information handled. You can help protect your account by using a unique password and keeping access to your email secure. No internet service can promise absolute security.

Retention depends on the purpose of the information and applicable legal requirements. Browser preferences remain until they expire or are cleared. Account, inquiry and financing records may have different retention requirements; contact us about a specific record.

Subject to applicable law, you may request access to your personal information, correction of inaccurate information, or withdrawal of consent. You may also ask about deletion or a copy in a structured format where these rights apply. Withdrawing consent can limit services that require the information.

Send requests or privacy complaints to us using the contact details below, addressed to the person responsible for personal information protection. We may need to verify your identity before acting on a request.

The date above identifies this version. Review this page when using a new feature or submitting another application. A form may provide additional information or request consent specific to that service.